Observers tend to agree on several things about the supply chain of the future. It will be more real-time, it will be more digitally integrated and “smart”, and it will adapt more flexibly to changes in demand, desired channels for fulfillment, and supply-side risk. Less is heard about exactly how these things will come to pass. And, lagging behind even that, is a vision of how people will lead the way and not become casualties of or impediments to progress. We aren’t thinking hard enough or far enough beyond technology, and that needs to change. It’s people that are the…